CORONAVIRUS

 

All appointments are being held via secure video conference,

including new patients.

 

Click here for our video options.

GG-B-logo-transparent
Final Banner

FaceTime

How it Works: On your mobile phone (it must be an Apple iPhone), and you do not need to install any software.

Who Calls Who? Your doctor will call you at the time of your appointment on the main mobile phone number we have on file for you. Otherwise please inform us via email (pa@dr-giaroli.org) of an alternative mobile phone number, before your appointment.

 

 

WhatsApp Video

How it Works: On your mobile phone. The app is free and easy to download via the iPhone store or Android store. Visit whatsapp.com/download

Who Calls Who? Your doctor will call you at the time of your appointment on the main mobile phone number we have on file for you. Otherwise please inform us via email (pa@dr-giaroli.org) of an alternative mobile phone number, before your appointment.

 

 

Skype

How it Works: On your computer via your computer's camera, microphone and speakers. It is free and easy for you to register an account (visit skype.com/en)

Who Calls Who? Please advise us via email (pa@dr-giaroli.org) of your Skype username prior to your appointment. Your doctor will then contact you via Skype at the time of your appointment.

white-arrow-large

Video Options For Your Appointment

boxoff-background
2 Dr Spada - Profile Photo 2
fed small photo 2

Frequently Asked Questions

 

Can we have several people on the call?

Yes, regardless of the option you choose above, your doctor can include multiple people (e.g. your child, partner, family member) on the same video or telephone call.

 

I'd like to speak to the doctor in private, is that possible?

Yes. Please email us (pa@dr-giaroli.org) prior to your appointment, or let the doctor know at the start of your appointment, and they will make arrangements.

 

What's the easiest option for me to pick?

FaceTime, as there is nothing for you to download or install. You just need to have an Apple iPhone. Otherwise, Microsoft Teams if you prefer to use a computer screen.

 

For a video conference, how does the audio work?

Your appointment will not have a separate audio conference/dial-in details. Therefore the video conference will automatically include audio as well. If you are using Skype or Microsoft Teams then your computer's microphone and speakers will be used automatically. You may need to enable this in your computer's settings if you are not automatically prompted when the appointment starts.

If you have any questions about our video options, please contact our Practice Manager Christopher on manager@dr-giaroli.org

Your appointment can be via a regular telephone call if you prefer, otherwise our doctors also offer the following secure video conference options. If you have a prefered option, please contact us on pa@dr-giaroli.org to advise.

 

 

Microsoft Teams

How it Works: On your computer via your computer's camera and audio, and using Google Chrome, Internet Explorer or Firefox browsers. You do not need to register for an account, and it is free to use.

Who Calls Who? Prior to your appointment you will receive an email (sent to the main email we hold on file for you) from our office, please click the link contained in our email at the time of your appointment.

 

Please see below a demonstration video on our YouTube channel.